Communication and Organizational Relationships

Focusing on the dynamics of communication within organizations, this cluster studies how communication strategies and relationship management can influence organizational effectiveness. It highlights the roles of partnerships and conflict resolution in achieving organizational goals.

communication
organizations
relationships
conflict resolution
partnerships
organizational effectiveness

18,876 papers

Parent topic: Social Structures and Governance

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Papers Over Time

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Top Papers

The Persuasion Knowledge Model: How People Cope With Persuasion Attempts

1994 · 2,408 citations

Characteristics Of Partnership Success: Partnership Attributes, Communication Behavior, And Conflict Resolution Techniques

1994 · 2,177 citations

The Good, The Bad, And The Unknown About Telecommuting: Meta-analysis Of Psychological Mediators And Individual Consequences.

2007 · 1,502 citations

Reducing Social Context Cues: Electronic Mail In Organizational Communication

1986 · 1,430 citations

Conceptualizing Employee Silence And Employee Voice As Multidimensional Constructs*

2003 · 1,151 citations

Sharing Meaning Across Occupational Communities: The Transformation Of Understanding On A Production Floor

2003 · 1,145 citations

Dyadic Business Relationships Within A Business Network Context

1994 · 1,069 citations

An Exploratory Study Of Employee Silence: Issues That Employees Don’t Communicate Upward And Why*

2003 · 1,011 citations

The Measurement Of Word-of-Mouth Communication And An Investigation Of Service Quality And Customer Commitment As Potential Antecedents

2001 · 980 citations

How Should Companies Interact In Business Networks?

2002 · 930 citations

Employee Attributions Of The “Why” Of Hr Practices: Their Effects On Employee Attitudes And Behaviors, And Customer Satisfaction

2008 · 927 citations

Employee Voice Behavior: Integration And Directions For Future Research

2011 · 924 citations

Critical Service Encounters: The Employee's Viewpoint

1994 · 901 citations

Building Social Business Models: Lessons From The Grameen Experience

2010 · 885 citations

Corporate Legitimacy As Deliberation: A Communicative Framework

2006 · 843 citations

The Impact Of Employee Communication And Perceived External Prestige On Organizational Identification.

2001 · 837 citations

Collaboration In The Boardroom: Behavioral And Performance Consequences Of Ceo-Board Social Ties.

1999 · 834 citations

The Good, The Bad, And The Ambivalent: Managing Identification Among Amway Distributors

2000 · 774 citations

Communication With Employees Following A Merger: A Longitudinal Field Experiment.

1991 · 771 citations

Customer-Employee Rapport In Service Relationships

2000 · 766 citations