The Measurement Of Word-of-Mouth Communication And An Investigation Of Service Quality And Customer Commitment As Potential Antecedents

·2001·DOI
Health Sciences and Innovation
Cultural and Social Dynamics
Service Quality and Management
Communication and Organizational Relationships

Role in the Field

Neutralin Health Sciences and Innovation
Neutralin Cultural and Social Dynamics
Neutralin Service Quality and Management
Neutralin Communication and Organizational Relationships

Abstract

Citations

980

Year

2001

PageRank

3.0 / 10

Relative influence (log-scaled)