Choosing Among Alternative Service Delivery Modes: An Investigation Of Customer Trial Of Self-Service Technologies

·2005·DOI
Health Sciences and Innovation
Health and Innovation Studies
Service Quality and Management
Service Quality in Customer Relationships

Role in the Field

Neutralin Health Sciences and Innovation
Neutralin Health and Innovation Studies
Neutralin Service Quality and Management
Neutralin Service Quality in Customer Relationships

Abstract

Citations

1,041

Year

2005

PageRank

3.2 / 10

Relative influence (log-scaled)

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