A Multistage Model Of Customers' Assessments Of Service Quality And Value

·1991·DOI
Health Sciences and Innovation
Service Quality and Management
Service Quality in Customer Relationships

Role in the Field

Neutralin Health Sciences and Innovation
Neutralin Service Quality and Management
Neutralin Service Quality in Customer Relationships

Abstract

Citations

1,839

Year

1991

PageRank

4.4 / 10

Relative influence (log-scaled)

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