A Service Quality Model And Its Marketing Implications

·1984·DOI

Health Sciences and Innovation

Cultural and Social Dynamics

Service Quality and Management

Service Quality in Customer Relationships

Role in the Field

Neutralin Health Sciences and Innovation

Neutralin Cultural and Social Dynamics

Neutralin Service Quality and Management

Neutralin Service Quality in Customer Relationships

Abstract

Citations

3,345

Year

1984

PageRank

4.6 / 10

Relative influence (log-scaled)