Customer Value: The Next Source For Competitive Advantage

·1997·DOI
Health Sciences and Innovation
Behavioral and Social Sciences
Service Quality and Management
Customer Experience Improvement Strategies

Role in the Field

Neutralin Health Sciences and Innovation
Neutralin Behavioral and Social Sciences
Neutralin Service Quality and Management
Neutralin Customer Experience Improvement Strategies

Abstract

Citations

2,745

Year

1997

PageRank

4.3 / 10

Relative influence (log-scaled)

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