Customer Satisfaction, Service Quality And Perceived Value: An Integrative Model

·2004·DOI
Health Sciences and Innovation
Health and Innovation Studies
Service Quality and Management
Service Value Measurement Techniques

Role in the Field

Neutralin Health Sciences and Innovation
Neutralin Health and Innovation Studies
Neutralin Service Quality and Management
Neutralin Service Value Measurement Techniques

Abstract

Citations

348

Year

2004

PageRank

2.1 / 10

Relative influence (log-scaled)

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