Customer Loyalty: Toward An Integrated Conceptual Framework

·1994·DOI

Health Sciences and Innovation

Health and Innovation Studies

Service Quality and Management

Customer Experience Improvement Strategies

Role in the Field

Neutralin Health Sciences and Innovation

Neutralin Health and Innovation Studies

Neutralin Service Quality and Management

Neutralin Customer Experience Improvement Strategies

Abstract

Citations

3,720

Year

1994

PageRank

4.4 / 10

Relative influence (log-scaled)