A National Customer Satisfaction Barometer: The Swedish Experience

·1992·DOI

Health Sciences and Innovation

Behavioral and Social Sciences

Service Quality and Management

Customer Experience Improvement Strategies

Role in the Field

Neutralin Health Sciences and Innovation

Neutralin Behavioral and Social Sciences

Neutralin Service Quality and Management

Neutralin Customer Experience Improvement Strategies

Abstract

Citations

2,065

Year

1992

PageRank

4.5 / 10

Relative influence (log-scaled)