Reassessment Of Expectations As A Comparison Standard In Measuring Service Quality: Implications For Further Research

·1994·DOI
Health Sciences and Innovation
Cultural and Social Dynamics
Service Quality and Management
Healthcare Evidence-Based Practices

Role in the Field

Neutralin Health Sciences and Innovation
Neutralin Cultural and Social Dynamics
Neutralin Service Quality and Management
Neutralin Healthcare Evidence-Based Practices

Abstract

Citations

1,201

Year

1994

PageRank

4.0 / 10

Relative influence (log-scaled)

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