Measuring Service Quality: A Reexamination And Extension

·1992·DOI

Health Sciences and Innovation

Health and Innovation Studies

Service Quality and Management

Value Creation in Services

Role in the Field

Neutralin Health Sciences and Innovation

Neutralin Health and Innovation Studies

Neutralin Service Quality and Management

Neutralin Value Creation in Services

Abstract

Citations

4,043

Year

1992

PageRank

4.9 / 10

Relative influence (log-scaled)