Measuring Service Quality: A Reexamination And Extension

·1992·DOI
Health Sciences and Innovation
Health and Innovation Studies
Service Quality and Management
Value Creation in Services

Role in the Field

Neutralin Health Sciences and Innovation
Neutralin Health and Innovation Studies
Neutralin Service Quality and Management
Neutralin Value Creation in Services

Abstract

Citations

4,043

Year

1992

PageRank

4.9 / 10

Relative influence (log-scaled)

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