An Empirical Assessment Of The SERVQUAL Scale

·1992·DOI

Health Sciences and Innovation

Health and Innovation Studies

Service Quality and Management

Quality Assurance in Auditing

Role in the Field

Neutralin Health Sciences and Innovation

Neutralin Health and Innovation Studies

Neutralin Service Quality and Management

Neutralin Quality Assurance in Auditing

Abstract

Citations

1,162

Year

1992

PageRank

4.1 / 10

Relative influence (log-scaled)